Privacy Policy Information

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.

We collect information about you in two ways; directly (i.e. when you make a purchase) and indirectly (i.e. when you use our website). We collect this information for a couple of reasons: firstly, to process your order and second, to provide you with the best possible service.

We take your privacy seriously and will look after your personal information responsibly. We will only contact you for marketing purposes if you have given us your consent. You can opt out of receiving marketing material from us at any time by telephoning, emailing or writing to us. We will not sell this information to a third party, however there are certain instances where we need to share some of your data with another company as part of the service we are providing.

If we provide parking through a car park we don’t own, we will need to pass them your booking details for operational reasons. If you have been introduced to us through a trusted partner or affiliate, we may share your basic contact details with that partner so that they may contact you to get feedback on our services or send you marketing materials about their own service. Any such parties will be required to keep your data secure and to adhere to the relevant UK data protection legislation. You will be able to unsubscribe from their database at any time.

The type of information we may collect about you includes:

  • your name
  • address
  • phone number
  • email address
  • credit/debit card details
  • information on products or services purchased
  • responses to surveys, questionnaires and competitions

We collect this data to process your booking and if you opt in, for marketing purposes.

You have the right to request to see what information we have on file for you and to request us to correct or delete this data.

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

Should any of your personal information change you can update your record by telephoning, emailing or writing to us.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.